Find answers to common questions about Arya Stay, your luxury rental experience. Explore our comprehensive FAQs covering bookings, payments, property details, co-hosting services, and general inquiries to ensure a seamless stay or partnership.
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The booking process on Arya Stay is designed to be quick and straight forward. If a property is available for instant booking, you can secure your reservation in just a few clicks. For “request to book” properties, the host will typically respond within 24 hours to confirm your reservation.
Arya Stay accepts a variety of secure payment methods to make your booking convenient. We primarily accept payments via Razorpay for transactions within India and Stripe for international transactions, covering major credit/debit cards and other local payment options supported by these platforms.
If you receive a tax statement related to your booking or hosting activities on Arya Stay, please refer to the tax laws applicable in your region. For specific guidance or documentation from Arya Stay, we recommend contacting our support team with details of the statement, and we will assist you as best as we can.
Typically, each reservation on Arya Stay requires a single payment method for the transaction. If you wish to use a different payment method for a future booking, you can update your preferred method in your account settings before making a new reservation.
You can easily manage your payment methods through your Arya Stay account. Simply log in, navigate to your profile or account settings, and look for the ‘Payment Methods’ or ‘Billing’ section. From there, you should be able to add new cards, edit existing details, or remove payment methods securely.
Booking Questions
If your reservation request is still pending host approval, it’s best to contact the host directly through the Arya Stay platform as soon as possible to request any changes. Alternatively, you can reach out to Arya Stay’s support team for assistance. Making changes to a confirmed reservation would fall under our modification policy, which you can find in the Terms & Conditions.
To cancel a pending reservation request, you can typically do so through your Arya Stay account dashboard before it’s confirmed. Once a reservation is confirmed, cancellation policies apply. Please refer to our detailed Cancellation & Refund Policy on the website for specific terms regarding eligibility for refunds and timing.
You can easily check the status of your reservation by logging into your Arya Stay account. Navigate to your dashboard or ‘My Bookings’ section, where you will see a list of your current and past reservations, along with their respective statuses (e.g., pending, confirmed, cancelled).
All your reservations are accessible through your personalized Arya Stay account. Simply log in using your credentials, and then navigate to the ‘My Bookings’ or ‘Travels’ section in your user dashboard. Here, you’ll find a comprehensive list of all your past, current, and upcoming reservations.
For properties available for instant booking, your payment method is typically charged immediately upon successful confirmation of your reservation. For “request to book” properties, your payment method will usually be charged only after the host accepts and confirms your reservation request. You will receive a confirmation email once the charge is processed.
Help on your reservations
In the rare event that a host cancels your confirmed reservation, Arya Stay’s policy aims to protect the guest. According to our Cancellation & Refund Policy, you would typically receive a full refund. Our support team would also be available to assist you in finding an alternative property of similar standard and price, if desired.
The provided details for Arya Stay do not specifically mention a feature called a “Resolution Center.” If you encounter any issues or require assistance with a reservation, we encourage you to directly contact our dedicated support team via phone or email, or communicate with your host through the platform.
If you’ve accidentally left an item behind after your stay, we recommend first attempting to contact your host directly through the AryaStay platform. They are often best placed to help retrieve your forgotten belongings. If you are unable to reach the host, please contact AryaStay’s support team, and we will do our best to assist you.
For properties that require a “request to book,” you should wait for the host’s response before considering your reservation confirmed. Hosts typically respond within 24 hours. If you haven’t heard back within this timeframe, you may want to follow up with the host or explore other available properties. A reservation is only confirmed once the host accepts your request and your payment is processed.
While Arya Stay’s platform may not have a built-in “share trip details” feature, you can easily share your reservation information. After your booking is confirmed, you will receive a detailed confirmation email that you can forward to your travel companions. You can also share the direct link to the property listing page or provide relevant details such like the address and check-in instructions.