AryaStay information

Get help with a safety issue

Put your immediate safety first.

Draft guide — content is being reviewed.

If there is immediate danger

Move to a safe place and contact local emergency services. AryaStay messaging and support are not an emergency response service.

A problem during your stay

When it is safe, tell the host what happened through your reservation messages. Keep a record of the time, the issue and any relevant photos without sharing sensitive information publicly.

Contact AryaStay

Use Contact us to find available support channels. Include your reservation reference and a short explanation. Do not send passwords, payment card details or identity documents.

Get help with a safety issue | Arya Stay